Terms of Service

Last updated: June 2026

These Terms of Service ("Terms") govern your use of the Reva website and, where you engage us, the Reva patient-growth service (the "Service"). By using the site or the Service, you agree to these Terms.

The service

Reva is a done-for-you service that helps med spas respond to leads, reactivate past patients, reduce no-shows, and request reviews. The specific scope, deliverables, and fees for any engagement are set out in a separate agreement or order between you and Reva, which controls if it conflicts with these Terms.

Demos and no guarantee of results

A demo and audit are provided to help you evaluate the Service. We share estimates and examples in good faith, but results depend on many factors outside our control, such as your patient list, pricing, and market. We do not guarantee any specific number of bookings, revenue, or outcome.

Your responsibilities

• Provide accurate information and the access we need to deliver the Service.
• Ensure you have the right and any necessary consent to share patient contact information with us and to message your patients.
• Use the Service in compliance with applicable laws, including messaging and healthcare regulations.

Fees

Fees, billing, and term are described in your separate agreement or order with Reva. Unless that agreement says otherwise, fees are due as invoiced.

Intellectual property

Reva and its licensors own the Service, software, and website, including all related intellectual property. You own your own content and patient data. You grant Reva the limited rights needed to operate the Service for you.

Confidentiality

Each party will protect the other's confidential information and use it only to perform under these Terms or a related agreement.

No medical advice

Reva is a marketing and operations service. Nothing we provide is medical advice, and we do not make clinical decisions. Your clinic remains responsible for all care and clinical communications.

Disclaimers

The site and the Service are provided "as is" and "as available" to the fullest extent permitted by law. We disclaim warranties not expressly stated, including implied warranties of merchantability and fitness for a particular purpose.

Limitation of liability

To the fullest extent permitted by law, Reva will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or revenue. Our total liability arising from the Service is limited as set out in your agreement with us, or, if none, to the amount you paid us in the three months before the claim.

Termination

Either party may end an engagement as described in the applicable agreement. We may suspend or end access to the site or Service if these Terms are violated.

Governing law

These Terms are governed by the laws of [your state or country], without regard to conflict-of-law rules.

Changes to these terms

We may update these Terms from time to time. When we do, we will revise the date above. Continued use means you accept the updated Terms.

Contact us

Questions about these Terms? Email lachu.connect@gmail.com.