The things owners ask first.

If you're losing leads to slow replies, missed calls, or unanswered Instagram DMs, yes. A med spa lives or dies on speed to lead. The first clinic to reply wins the booking about 78% of the time. An AI receptionist answers every enquiry in under 60 seconds, day and night, so you stop handing patients to whoever replied first. If your front desk already catches every call and DM within a minute, 24/7, you may not need one.

A great front desk person is essential, but they sleep, take lunch, leave at 6pm, and can only hold one conversation at a time. Reva covers the gaps: nights, weekends, the second line, the DM that came in mid-treatment. It doesn't replace your team; it makes sure no lead is missed when they're busy or closed, for a fraction of another salary. And unlike a chatbot that waits on your website, it works across calls, texts, and Instagram, then books the consult.

More than most owners think. About 85% of people who reach a busy line never call back, and a single patient is worth thousands over their lifetime, so a couple of missed calls a day quietly adds up to real monthly revenue. Our free calculator estimates it on your own numbers.

Speed to lead is the whole game, and the only reliable way to reply in seconds every time is to automate the first response. Reva answers every call, text, and DM in under 60 seconds, 24/7, then books the consult or hands off. Your team stops racing the inbox and only steps in when a human is actually needed.

Without coverage they ring out and sit until morning, and roughly 40% of med spa enquiries arrive after 6pm. Reva answers after-hours calls in under a minute at any hour, texts back missed callers, and books the consult, so the lead is yours by morning instead of gone to the clinic that replied first.

DMs are high-intent leads that go cold fast. Reva answers every Instagram DM automatically in under 60 seconds, qualifies it, and books the consult into your calendar, with no password-sharing and no new app for your staff. It handles DMs alongside your calls and texts as one assistant.

Send them a personal note, not a mass blast. Reva works through everyone who hasn't booked in 90+ days with a warm 'we miss you' text that sounds like you, then books the replies. It's the cheapest revenue in the building, because you already paid to acquire them.

Timed reminders people actually read, plus one-tap rescheduling so a conflict doesn't turn into an empty slot. Reva sends the reminders, handles the reschedules, and can offer freed-up slots to other patients, all off your existing calendar.

No. It writes like a warm, well-trained front desk person: short, friendly, on-brand. We set the tone and the exact phrases before anything goes out, and you approve it. Most patients just feel like they got a fast, helpful reply.

It doesn't guess. When a question needs a human (a clinical judgment call, a pricing exception, a complaint), it hands the conversation to your team with the full thread, so nothing is lost and no one gets a wrong answer.

No. Reva works with what you already use, including Boulevard, Vagaro, Mindbody, Aesthetic Record, and Zenoti. It books into your existing calendar. If you use something else, tell us and we'll confirm the fit on the demo.

Most clinics are live within days. We connect your booking system, import your patient list, and set everything to your brand and voice before the first message ever sends.

Yes. We handle patient information under a signed business associate agreement, encrypted in transit and at rest, with access limited to what's needed to answer and follow up. We're happy to walk your team through the details.

No. This is done for you, not another login. We build it, run it, and tune it. Your team keeps doing what they do; you read a simple monthly report of what got booked and recovered.

No long-term contract. We earn it month to month. It's one flat monthly fee, and most clinics cover it several times over by bringing back a handful of lapsed patients. We share the exact number on your demo.