Every Instagram DM answered, and booked.

Unanswered Instagram DMs are lost bookings

A DM is a lead with intent. Someone saw your before-and-afters, liked what they saw, and reached out. But DMs pile up between treatments and after close, and by the time your team gets to them the person has moved on or messaged three other clinics. The interest was real; the follow-up was just too slow.

This is speed-to-lead on the channel that matters most for aesthetics. Reply in a minute and it feels like great service. Reply tomorrow and the booking is already gone.

How Reva handles Instagram DM bookings

Reva reads the DM, replies in your voice, answers the common questions about treatments and availability, and books the consult straight into your calendar, all without your front desk touching it. When something needs a human, it hands over the full thread so nothing gets a wrong answer.

• Answers every Instagram DM automatically, 24/7, in under a minute.
• Qualifies the enquiry and books it into Boulevard, Vagaro, Mindbody, Aesthetic Record, or Zenoti.
• Handles DMs, texts, missed calls, and web forms in one place, so no channel is left unwatched.
• Sounds on-brand: we set the tone before a single message goes out.

One assistant across every channel

DMs rarely arrive alone. The same person might call, then text, then message on Instagram. Reva answers all of it as one AI receptionist, so a busy or closed front desk never costs you the patient. The late-night DMs are covered the same way as after-hours calls, and a call that rings out gets an instant text back.

Done for you

You don’t hand over your password to a tool or train your staff on a new app. We connect your Instagram, set the voice, and run it. You just see consults on the calendar that used to sit unread in the inbox. Want the number for your spa? Try the revenue calculator or book a demo.